About Us

Bay Haven Senior Care Community, a family owned and operated company, has been delivering resident focused quality long term care and retirement living for over 48 years.

In 1969, the Strandholt Family purchased a small nursing home. Their commitment to providing compassionate individualized care for seniors resulted in expanding the nursing home to meet the needs of the community. In 1985, the Bay Haven Retirement Home was added while 2002 saw the addition of the Bay Haven Retirement Suites. Bay Haven prides itself in being a local, family-run business.

Bay Haven’s vision of continuously striving for excellence in long term care and retirement living is supported by strong leadership, a talented management team and caring, dedicated staff and volunteers. Residents of Bay Haven call it home.

Bay Haven is a member of the Ontario Long Term Care Association (OLTCA) and the Ontario Retirement Communities Association (ORCA).

Mission

Our mission is to enhance the lives of individuals in our community by providing person-centred, high quality retirement living and long term care.

Vision

Our vision is to promote excellence by respecting the resident’s right to personalized high quality care.

Values

Respect – Bay Haven is committed to upholding Residents’ rights, respecting diversity and supporting fairness, inclusion and equity.

Quality – Bay Haven is committed to providing quality care and service in a safe, secure environment through the utilization of best practices, quality improvements, positive leadership and collaboration ensuring an exceptional experience.

Staff – Bay Haven is committed to providing a healthy, positive work environment by encouraging continuous learning through innovative partnerships in education, to build a skilled workforce that enhances the quality of life of our Residents.

Community – Bay Haven is committed to working collaboratively with local partners to integrate and leverage resources and services to help address emerging community needs, trends and expectations.