Bay Haven is committed to addressing accessibility concerns in a timely and respectful manner. All accessibility-related concerns or complaints will be promptly reviewed and investigated, with appropriate action taken as necessary. Accessibility assistance and accommodations are available upon request to ensure everyone can access our services and information.
Bay Haven ACCESSIBILITY CUSTOMER SERVICE
Accessibility Compliance Report
Please request in person or through one of the avenues listed below.
Our Feedback process
For those who wish to provide feedback on the way Bay Haven Senior Care Community provides goods and services to people with disabilities may contact us by:
Phone: 705-445-6501
Fax: 705-445-6506
Email: [email protected]
In writing at: Bay Haven Care Community
499 Hume Street, Collingwood, Ontario, L9Y 4H8
If possible the Administrator shall respond to every contact in a format that considers an individual’s disabilities within 10 days of the time of receipt.