Celebrating Seniors in Ontario — Stay Safe, Stay in Touch

June is Seniors’ Month! Make sure you Stay Safe, Stay in Touch

In Ontario, the month of June is considered Seniors’ Month and is a time to reflect and celebrate all seniors from across the province. This year’s theme is “Stay Safe, Stay in Touch” and it focuses on keeping our seniors safe, connected, and engaged at their home during the COVID-19 pandemic. According to the Minister for Seniors and Accessibility Raymond Cho “As we take this opportunity to mark Seniors’ Month, we recognize that these are very challenging times for seniors as they continue to self-isolate due to the risk of COVID-19. Now more than ever, it is important that we come together to support our seniors and recognize and honour the knowledge, experience, and the contributions that seniors have made to build the province that we enjoy today.

Let us make this month extra special for our seniors by showing them as much support and love as possible. If you have a senior in your life, or if you want to help out voluntarily, please take the time to reach out to them to ensure that they have what they need during this very difficult time. There are plenty of things you can do to stay in touch with seniors, you can give them a call over the phone or through FaceTime or Zoom, you could pick up some groceries for them so they can stock up their refrigerators’ so they have food, or you could safely see them through a window while visiting. Anything that you do to help or connect with a senior will increase their level of happiness, especially since most of them cannot leave their home due to the COVID-19 pandemic.

The Ontario Government has the highest regard for our seniors and they are committed to protecting and supporting them as much as possible. According to Raymond Cho “We are continuing to invest in almost 300 Seniors Active Living Centres which help seniors remain active and engaged in age-friendly communities.” Cho said that 175 of these programs are currently being offered remotely through teleconference, online videos, and one on one phone calls. These are all critical programs that help seniors stay connection while being at home. The Ontario Government also invested $11 million dollars to implement the Ontario Community Support Program, which is used to help coordinate meals, medicine, and other necessities to seniors across the province. Not only that, but the Ontario government is also developing a comprehensive Seniors’ Strategy which helps seniors remain healthy, active, and socially engaged during the COVID-19 pandemic.

As you can see, the Ontario Government is doing a lot to support seniors during this most difficult time, and since June is Seniors’ Month, we should all be doing our part by reaching out to our seniors as well. At Bay Haven Care Community, the Recreation team conducts and designs programs that help stimulate seniors emotional, intellectual, physical, vocational, social, spiritual, and environmental well-beings to benefit the seniors lifestyle. This month, let’s stay safe and stay in touch together as we help our seniors cope through this pandemic lockdown.

Marco Sanfilippo
Marketing Specialist/Recreation Assistant

Why A Traveling Tuck Shop Is Important

The Bay Haven Care Community Recreation Department started a traveling Tuck Shop for our residents on both the nursing home and retirement home side. The traveling Tuck Shop is beautifully decorated and contains a number of delicious snacks and treats that are sure to delight all residents. At Bay Haven Care Community, we understand that it is hard to provide snacks and treats to your loved ones during the pandemic, so we came up with a solution to provide those treats for them at no cost. Our number one priority is to make sure our residents are happy and healthy as we continue to go through this COVID-19 pandemic.

The traveling Tuck Shop began on Friday, May 8th and will continue to happen every other week. On the retirement home side, the traveling Tuck Shop will be held every other Wednesday afternoon. We were amazed at how happy the residents are when they see the traveling Tuck Shop approach them. If you go to our photo section on our Facebook page, you will be able to see all of their surprised facial reactions as the Tuck Shop approached them.

Since the COVID-19 pandemic began, our Walmart outings have been cancelled and for obvious reasons, residents cannot go out shopping with their families. Our solution is to bring that shopping experience to them. To create all of these experiences for our residents ultimately increases their emotional and environmental well-being. In conclusion, we believe that the traveling Tuck Shop is so important for the well-being of our residents.

Marco Sanfilippo
Marketing Specialist/Recreation Assistant

Community Love

Firetrucks from the Collingwood Fire Department driving by to salute all Bay Haven Care Community staff members

The amount of love and support that Bay Haven Care Community is receiving from the Collingwood community is astonishing! Since the beginning of the COVID-19 pandemic, the Bay Haven staff have received a large number of gifts, food, PPE donations, cards, positive feedbacks, and more. It is so nice to see the community come together to help out our frontline workers with all their generosity. All staff members appreciate the amount of love that they are given by the community, whether it be wood fired pizza from Pie Wood Fire Pizza Joint, freshly brewed coffee from Tim Hortons, or PPE donations from local businesses around the community, all of the surprises and gifts that Bay Haven has received during this pandemic brings a smile to our faces as we continue to work hard to prevent COVID-19 from entering our home.

Here is a list of some of the generous donations and gifts that Bay Haven Care Community received during the COVID-19 pandemic:

  • Pizza from Pie Wood Fire Pizza Joint.
  • Subs from Subway.
  • Donuts, Timbits, and Coffee from Tim Hortons.
  • Beautiful hand-written letters and cards from families and supporters.
  • Donations of Personal Protective Equipment (PPE) such as gowns, masks, and gloves.
  • Positive feedback through phone calls and from our Facebook page.
  • Firefighters driving by Bay Haven Care Community to salute all staff.
  • Families decorating our outside windows and gazebo with creative designs and colourful ribbons.

These are only some of the generous gifts that were given to us during the pandemic. As you can tell from the list, the community love and support that people have given us is absolutely amazing for our workers. To everyone who supports us during this difficult time, we would like to say thank you for all of your love, kind words, and for your generosity. You guys are the best!

Marco Sanfilippo
Marketing Specialist/Recreation Assistant

Precautionary Measures Bay Haven Care Community is Taking to Keep Residents Safe

The Nursing Home entrance at Bay Haven Care Community

COVID-19 is the largest public health crisis that Canada has ever faced. During the early stages of the pandemic, Bay Haven’s care team followed the precautionary measures set forth by our homes’ Medical Advisor Dr. Gandhi, Public Health, and the Ministry of Health and Long-Term Care. “The health of our residents and staff is at the forefront of our priorities. We want everyone to know that we are taking all necessary precautionary measures to prevent COVID-19 from entering our home.” said Scott Strandholt during one of our staff huddles. Below is a list of these precautionary measures Bay Haven Care Community is taking to prevent COVID-19.

No Visitors Allowed

COVID-19 is a virus that does not always show symptoms early on. It has been determined that people might be contiguous without realizing it. One of the earliest precautionary measures Bay Haven Care Community took was to restrict visitors into the building. Thankfully, family, friends, entertainment performers, and church ministers were eager to comply. Realizing how important it is for our residents to maintain communication with their families, the Recreation Team installed Skype, FaceTime, and Zoom to our iPad’s to ensure that those family conversations continue throughout this pandemic.

Active Screening

Active screening is one of the most important precautionary measures being done to prevent the spread of COVID-19. All staff MUST be screened at the beginning and at the end of their shift. During the screening process, all staff are asked a series of questions about where they have been in the last 24 hours, and if they are experiencing any COVID-19 symptoms such as cough, headache, tiredness, or body aches. Next, the nurse takes their temperature. If any staff member fails the screening process, or has a high temperature, they are not allowed to enter the building and are asked to go home and contact their physician or Public Health.

Social Distancing

Bay Haven Care Community is taking additional measures to ensure social distancing is being practiced amongst all our residents and staff. Dietary Manager Donna Shiner has added extra dining tables in both the nursing and retirement home dining rooms limiting two residents per table. In Recreation, resident programs have been reduced to five residents per program and social distancing is being followed. Lounge chairs that were side-by-side have been separated in all common areas and staff rooms.

Extra Cleaning

Bay Haven Care Community has hired extra staff to disinfect all high touch areas (hand rails, door knobs, door frames etc.) several times a day. Adequate levels of disinfectant, bleach wipes, Virox wipes, and other sanitizers are available and easily accessible throughout the home. Everyone is being diligent to keep our home clean and virus-free!

Staying Protected

Bay Haven Care Community currently has adequate levels of Personal Protective Equipment (PPE) available for all staff members. Available PPE includes disposable and non-disposable gowns, face shields, protective eye wear, face masks, and hand sanitizers. Every staff member is working together to ensure our residents and staff are fully protected as we work together to prevent this pandemic from entering our home.

Communication

Bay Haven Care Community managers have been working tirelessly keeping residents, staff, and families up-to-date on the latest COVID-19 news. Everyday, Bay Haven Care Community policies and procedures are continuously being reviewed to reflect the COVID-19 regulations and directives. In addition, countless signs and education material is being made available to keep all staff and residents safe and informed.

Testing/Swabs

Bay Haven Care Community nurses are hyper vigilant in making sure that any resident or staff member who exhibits any COVID-19 symptom gets swabbed and tested immediately. While waiting for test results, suspect residents are isolated to their rooms. These precautionary measures, although unpleasant and disruptive, are being done to prevent and limit the spread of COVID-19 in our home.

These are some of the precautionary measures that Bay Haven Care Community has taken to prevent COVID-19 from entering our home. Everyday the Government of Canada is implementing new rules and regulations to help stop COVID-19. For the safety of our residents and front line staff, please follow the rules, stay home, practice social distancing, and wash your hands!

Marco Sanfilippo
Marketing Specialist/Recreation Assistant

Share The Love Week – Valentine’s Day at Bay Haven 2020

The final collage from the Valentine’s Day Love Photo marketing event

The entire Recreation Department and Marco, the Marketing Specialist, worked hard to create a two-week long Valentine’s Day event for the residents at Bay Haven Care Community. The Recreation Department organized Valentine’s Day themed programs throughout the first and second week of February. Some of the programs included creating a Valentine’s Day posters, arts and crafts, trivia, drama performances, and even making heart-shaped Topper’s pizza with Emaan, a new volunteer who owns all of the Topper’s Pizza in Canada with her family.

This year, Bay Haven Care Community and the Georgian Tringle Humane Society collaborated on a Valentine’s Day idea to raise money for the Humane Society. The Recreation Department created two program that allowed the residents on the retirement home and the nursing home side to bake and decorate Valentine’s Day themed cupcakes. These cupcakes were then sold on Wednesday, February 5th to all residents, staff, and guests at Bay Haven. On that day, we had two volunteers from the Therapeutic Paws of Canada bring in their dogs to help celebrate our bake sale! Virginia brought in her dog Poodle Enzo, and Alex brought in her Golden Retriever Georgia. The residents absolutely loved buying cupcakes and having a dog visit. Bay Haven Care Community raised $183.00 during the bake sale, with all proceeds going to the Georgian Triangle Humane Society.

Throughout the two weeks of February, Marco created a campaign titled “Valentine’s Day Love Photo.” This campaign allowed family members of residents and staff to submit a photo of their loved ones and to add a short description about why you love them, and what kind of inspiration that particular person gave you throughout your life. Since February 1st, Marco has been posting a new submitted photo on the Bay Haven Care Community Facebook page until Valentine’s Day. The marketing campaign was a huge success! The campaign generated 14 new “Likes” for the Bay Haven Care Community Facebook page, which is a 250% increase since January 17th, 2020. The campaign also got a 79% increase in “Post Engagement,” meaning there were more people commenting and liking our Facebook pictures and posts during this week than any other. After the campaign was over, Marco created a collage of everyone’s pictures and posted them on Facebook, as well as around the building.

Overall, Bay Haven’s 2020 Valentine’s Day was very successful and we are excited to continue providing the best quality care for all of our residents.

Marco Sanfilippo
Marketing Specialist/Recreation Assistant

Bay Haven Care Community Celebrates 51 Years of Quality Living for Long-Term Care and Retirement Home Residents

Administrator Scott Strandholt cutting Bay Haven Care Community’s 51st anniversary cake with Nursing Home resident Joyce Hayles

Bay Haven Care Community celebrated its 51st anniversary on Wednesday, January 15th along with residents, staff, and guests. The celebration began with the Town of Collingwood’s official town crier Ken Templeton presenting a speech about Bay Haven’s longevity and its continued impact on Collingwood. After that, Scott Strandholt held a speech about the history of Bay Haven and how it was established when both of his parents began Bay Haven after moving from Toronto to Collingwood to start a new life in 1969. Scott explained how his father, Elwyn Strandholt, was in charge of the office work and bookkeeping, and his mother, Dawn Strandholt, was doing a lot of the house work and cooking for their newly established business. Scott continued his speech by elaborating on the success that Bay Haven has achieved over the 51 years; he said he is looking forward to the future of the company when Bay Haven Care Community and the Collingwood Nursing Home merge into one business to develop a brand-new facility. Scott also delivered a shout-out to the head nurse Roseanne Beaupre, who has been working at Bay Haven Care Community for over 50 years.

After Scott finished his speech, Cynthia Strandholt took the podium and began talking about how Bay Haven is like a huge family and thanked all of the staff for their hard-work and dedication to keeping a high quality of care for the residents on the Long-Term Care and Retirement Home side. After the speeches were over, Scott Stranholt and Nursing Home resident Joyce Hayles both cut the cake together. The anniversary celebration had delicious food from the Bay Haven dietary team, music performance by Linda Ross, and beautiful decorations from the Bay Haven recreation team.

Happy 51st Anniversary Bay Haven! We are all excited to continue to be part of the Bay Haven team and its 51-year history. Together, all of the staff are going to work hard to continue delivering the highest quality care and make Bay Haven the best place to live for all residents.

Marco Sanfilippo
Marketing Specialist/Recreation Assistant

The Importance of Digitizing Your Business

Modernizing Bay Haven’s Digital Presences

We are officially in the year 2020, which is a crucial year for many businesses to finally focus on digitizing their business to become up-to-date with the modern world. All types of businesses are digitizing faster than we can comprehend, and it is important for you to not fall behind. Any small town or local business needs to begin planning an online presences of their company, whether focusing on a new modernized website, or adjusting their social media pages to stand out from their competitors, these are the tools that will make your business grow and become better than ever.

1) Phones > Newspapers: To begin, we have to understand the evolution process of human beings and how we receive our information. Simply put, humans do not read newspapers anymore. At one point in history, the newspaper was the only source of news that a person could get. But now, everyone uses their phone or computer to look up whatever they want. If you truly understood how many people use the internet to look things up, wouldn’t you want your website to look better than your competitors? As Bay Haven’s Marketing Specialist, I am planning on updating the website to modernize it for 2020. This is a project that I am excited to work on for the new year.

2) Pictures Speak A Thousand Words: It is simply true; pictures speak a thousand words. We are living in a fast-pace culture where images and pictures stand out a lot more than words. In our new fast-pace culture, people do not have time to read anymore. This is why it is important to post beautiful pictures on your website or social media pages. For Bay Haven, pictures are a very important way for us to communicate with resident’s family members that live far away. This is the most ideal way for family members to see their parents or grandparents living life at Bay Haven. This is why we try to post as many pictures and videos as we can on our Facebook page.

3) Social Media Interaction: For 2020, I plan on creating new social media pages for Bay Haven Care Community. I would like to create a Bay Haven Twitter, Instagram, and a TikTok account. I believe it is important for Bay Haven to communicate with all major social media platforms, because it is a way to express Bay Haven’s culture to families. Even though Facebook is the most used social media page for Bay Haven, I would like to expand Bay Haven’s horizons by interacting with members through other popular social media pages. This is important to do for any kind of business.

4) Website Representation: To make your business stand out from your competitors, it is important to show a good representation of your company through your website. Having a clean, fresh, and new look of your company through your website can really create an amazing image for your company. Here at Bay Haven, we want people to know that we are strive for the best possible care for our residents, and that our core values of respect, quality, staff, and community is positively represented over our website. The first thing that people do when they look up a retirement or nursing home for their loved ones, they search the company through Google. Having a great representation through our website is an amazing way to promote the excellence that comes from Bay Haven.

As a Marketing Specialist, I can confidentially say that these are four important first steps to bring your company into the online world. I am excited to work on Bay Haven’s marketing plan for 2020, so please continue to follow us as you venture on a journey with us to see new modern changes coming to Bay Haven’s online presences.

Marco Sanfilippo
Marketing Specialist/Recreation Assistant

Reflecting on Bay Haven’s 2019

Looking Ahead To 2020

2019 was an incredible year for Bay Haven. Since this is the last blog of this year, I would like to take a moment to reflect on some of the activities and events that we had throughout the year. During the year, Bay Haven staff and recreation team did an absolutely great job providing so much for the residents that live at Bay Haven. Our mission is to make Bay Haven the best Retirement Home/Nursing Home in Collingwood, and in order to do that, we need to provide the best programs for them.

We had so many activities and events planned out for the residents for both Retirement Home and Nursing Home side. Throughout the year, we had programs like TGIF entertainment every Friday, we played Bingo, we celebrated birthday parties, we watched movies, we had outdoor picnics, we listened to a lot of live music form plenty of guest performers, we had outings to Walmart/Sunset Point/Journey’s Blend, we baked delicious pastries, we celebrated holidays together, and so much more.

Not only did we have programs like these on a weekly basis, we also had a huge cultural experience day. This year we had a Caribbean Cultural Experience Day. Throughout the entire day, staff and residents dressed up and ate Caribbean food. It was a very entertaining time! Not only that, but Bay Haven celebrated its 50th anniversary back in January 2019. Staff and residents had a huge celebration accommodating Bay Haven’s success throughout those 50 years. Additionally, to that, Bay Haven has been posting blogs about the company on a weekly basis. This is a new idea that began in 2019, and we are happy to continue writing more blogs for 2020. As you can see, 2019 was a jam-packed year, and we are looking forward to having an even more packed year for 2020.

On behalf of Bay Haven, we would like to take this opportunity to wish everyone a happy and healthy new year.

Thank you for reading,

Marco Sanfilippo
Marketing Specialist/Recreation Assistant

The Living Wish Foundation: A Christmas Gift They Will Never Forget

The Living Wish Foundation Logo

What exactly is The Living Wish Foundation? The Living Wish Foundation is an organization that provides medically supervised and supported end of life wishes to patients who are facing terminal diagnosis. By doing this, The Living Wish Foundation hopes to assist people who are terminally ill to make their last wish or dreams come true. Providing the patient this wish ultimately enhances their quality of life until they pass on.

Since we are in the Christmas season, it is important to understand how much of an impact that a wish that comes true can have on a terminally ill patient. End of life wishes are not necessarily overly complicated. Sometimes a wish could be a request to visit their home for the last time, go to a Toronto Maple Leafs game, or to celebrate and spend one last Christmas or birthday a few weeks earlier. The people who work at Living Wish Foundation have found that patients last request have often been something simple and easy to achieve. This Christmas, try to reach out to The Living Wish Foundation to donate your time to help someone achieve their last dream. Granting a last wish to a terminally ill patient can be the most powerful feeling to any care team. These wishes provide joy to the patient and one last memorable experience for the patient’s family and friends to sustain them in their grief. If you want to give the ultimate Christmas gift this holiday season, I suggest you help make a wish come true for a terminal ill patient. This will be a Christmas gift that they will never forget. Go out there, help those in need, and make an impact. Let’s give everyone the Christmas they deserve.

Marco Sanfilippo
Marketing Specialist/Recreation Assistant

Who Is Teepa Snow? Bay Haven Staff Went To Her Conference

Teepa Snow Workshop

Before you begin to read this article, you may be asking yourself, who is Teepa Snow? Teepa Snow is a leading trainer and consultant providing support and care that places the person living with dementia in a pivotal role when determining what is needed. Her goal is to help communities, agencies, organizations, professionals, and families to develop the awareness, knowledge, and skills needed to better support and care for someone living with dementia. Teepa Snow is the owner and CEO of Positive Approach to Care. Her organization provides training, services and products to help those who have dementia. Teepa Snow has successfully integrated her education, extremely varied work experiences, recent medical and international research, and her first-hand care experiences to be a major part of her companies’ program. All these tools are used to help people living with neurocognitive degeneration.

It is Teepa Snow’s mission to change the culture of dementia support and care throughout the world. Positive Approach to Care focuses on the best ways to approach and develop a relationship with a patient who has dementia. Relationships that are based on authenticity, empowerment, compassion, and curiosity. Teepa Snow believes that this mind-frame is important to everyone, because understanding a person who has dementia is the best way to get to truly know the person suffering with this disease. Teepa Snow had a conference held at Hawk Ridge Golf & Country Club near Orillia, Ontairo, and luckily, some staff at Bay Haven Care Community got to go and watch her lecture live. I happened to be one of those lucky employees, and believe me, it was such a fantastic experience. Teepa Snow went over so many different situations about people who have dementia. Her energetic personality and approach to people living with dementia was incredible to learn and see. Teepa Snow’s care strategies and techniques look at what is known about the brain function and all of the changes that happen with various conditions and then integrate all of that information with therapeutic approaches. She went over a bunch of topics related to the neurological functions of the brain and she told us how to put our caring and support to those with dementia into practice in a positive, loving, and rewarding way.

The conference went from 9:00 AM to 4:00 PM and breakfast and lunch were both provided! Not only that, every table represented the retirement/nursing home you worked at, so it was nice to have a Bay Haven Care Community table. Teepa Snow got everyone in attendance involved by making everyone participate in her techniques and approach to proper caring. It was very fun to be able to practice these techniques with your co-workers and be able to learn new things that we could all bring to our work. Teepa Snow is a phenomenal lecturer and I highly recommend everyone to go to one of her conferences whenever she is in Canada. Bellow are a couple links to her videos from YouTube.

Teepa Snow Discusses The Ten Early Signs of Dementia

https://www.youtube.com/watch?v=pqmqC-702Yg

Calming & Comforting a Person Living with Dementia

https://www.youtube.com/watch?v=qGqYaRhjxrM

Marco Sanfilippo – Marketing Specialist/Recreation Assistant